Businesses and their staff may need help to identify the talent they possess and develop a plan for reskilling.
Take any assessment of the world of work and the conclusion will be the same: decades-old dynamics have crumbled practically overnight, change is the “new normal” and the only certainty is uncertainty.
But nowhere will the impact of the coronavirus pandemic make the biggest difference than in the supply and demand of labor. Predictions are that the UK economy will this year shrink by 14 per cent, a level that would signal the largest contraction for 300 years, with unemployment conservatively expected to double to 10 per cent.
Job vacancies in May were already at 60 per cent of their levels in March, enough to cause the largest quarterly drop on record, and no one is quite certain what will happen when the current nine million-plus furloughed workers stop being supported by the state. With some academics suggesting unemployment could touch 15 per cent by the end of the year, the usually balanced equation for demand and supply seems drastically out of kilter.
Taken together, the likelihood is that the UK economy will move from previously suffering skills shortages to having the people employers need, who might well possess the necessary skills, but are either in the wrong roles or run the risk of redundancy.
This is a parlous position, not just for employees, but for employers, who risk shedding people who have more competencies, or propensity for reskilling, than they might be aware of.
As a resetting of the economy takes place over the next 12 months, what employers really need to do is take responsibility. It is well researched that many organizations have little or no idea of the latent talent and skills in their employee pool.
Talent in sub-optimal roles is defensible when times are good, but now employers need to take a much more insight and intelligence-led approach to the skill sets their people possess. Otherwise they run the risk of losing people only a training course or skills update away from being a key employee.
Ultimately, organizational agility and competitiveness depends on speed to market and quality of execution, so the skills and capability of staff are an important part of this equation. Employers need to recognize what staff were already worrying about before the COVID-19 outbreak: that in a world likely to feature greater automation and digitalization, their once-solid skills will need constant refreshing for them to stay employable and agile.
Last year, the annual Edelman Skills Barometer found 45 per cent of staff were already concerned their jobs could be obsolete in the next three to five years, with 59 per cent worried they wouldn’t have the necessary skills and training to adapt. COVID-19 will only heighten employees’ sense of their job being precarious.
But responsibility around reskilling and upskilling must lie with organizations themselves knowing precisely who they have in their organizations. Only then can they identify those with the sorts of skills needed to take on new challenges or who have already demonstrated a learning mindset.
Organizations armed with this data can not only plan, upskill and optimize their workforce so they are more resilient to change, but by having a digital skills platform for staff to see for themselves, they can be huge creators of engagement too.
According to LinkedIn, globally there has been a huge groundswell among workers to feel “current”; 74 per cent are anxious their skills will not keep them current. Employee activism and demand for help is growing. So, the experience staff want now is one where they feel empowered and enabled to take control of their own skills journey.
Fuel50’s Talent Marketplace platform enables just this. Staff can not only create their own skills “fingerprints”, but they can also see what other internal opportunities might match their capability, or do gap analyses of the skills they need to acquire to be considered for new, potentially different roles or projects.
Staff can also use the platform to see the sorts of skills that are currently most in demand. In short, staff can spot and prepare themselves for the sorts of opportunities that will keep them relevant.
With the right technology, it is clear skills development can develop a momentum all of its own.
It is providing this supportive, care-taking role that all successful future organizations will need to transition to. In the uncertain future we now live in, organizations must do better by their people if a chasm between employers and employees is to be prevented from opening up.
If both are to thrive, it is employers who need to provide the tools for employees to understand how their skills need updating or for human resources leaders to see which skilled people need redeploying.
Further upsides to this are that in providing such technology, organizations can only ever be transparent and inclusive, and promoters of roles awarded on merit, not skin color, race, religion, or any other subconscious biases.
Anne Fulton, founder and chief executive of Fuel50, says: “Through good quality data, talent can be placed on a level playing field. Talent-decision transparency creates fair organizations. In a world where all people need to feel included and are treated equally, the only thing that should drive business strategies going forward is capability.”
It is only through good talent and skills data that proper human capital management can flow. It’s data that’s needed to provide accurate assessments of whether organizations already have the capability they need, or whether they should upskill their existing employees to get it or hire new people.
It can sound like a Herculean task. But technology is now so intelligent it is able to bring a user experience that encourages staff to engage with learning. Experience among our clients reveals typical engagement levels of 85 per cent, with around 74 per cent of staff coming back at least once a month.
With the right technology, it is clear skills development can develop a momentum all of its own. A robust skills architecture is also needed and FuelArchitecture™ and TalentBluePrint™ methodology help fast track this critical piece of the reskilling puzzle.
The most significant benefit though is that when done correctly, there is a huge opportunity for organizations to become the sort of employer they truly want to be: fair, equal, and meritocratic. Talent systems have long been due a reset. Now the reset is here.
In times like these, it truly is the case that the organizations most likely to prosper will be those that are clear about the capabilities they need to drive themselves forward, while acknowledging the genuine needs of their people in the wake of current world events.
